OUR SERVICES
Tashas Group has a famously hands-on and collaborative approach to franchising.
Unlike many franchising models, we partner with our franchisees from beginning to end, from the build phase, all the way through to training staff and beyond. We don’t just give you a manual of how to do it; we show you how and continually support you throughout the relationship. The services that we offer to our franchisees include:
CONCEPT & BRAND DEVELOPMENT
Initial design and project management*
Brand identity development and management
Ongoing maintenance-project management and interior styling
Continuing brand innovation, redevelopment and renovation management
HUMAN RESOURCES
Employment briefing documentation
Training
Documentation guiding in employment structuring and payroll guidelines
Training of soft and hard skills with theoretical and practical methods.
Leadership development
Brand and organisational-culture training and management
PROCUREMENT
Supplier schedules, stock control sheets and documentation
Brand approved item specification files
Pricing and term negotiations
Supplier pricing and term negotiations
Quality and standards management
Best-practise inventory management guidelines
OPERATIONS
Site and operational auditing and support
Provision of guidelines for best business practises in operations, product and wastage management
Store-level financial and cost management guidelines
Assistance in efficient staff and staff rostering management
PRODUCT DEVELOPMENT
Initial and ongoing product and menu development
Menu-matrix and costing development
Recurrent internal and external trend analysis and biannual menu revisions
Promotional product development
MARKETING
Social media, web and promotions management
Special event, catering and activations management
Public relations management and customer after-sales services
